Code of Ethics

FIRST CLASS HOLDING

Code of Ethics

Version 1.6 — In Effect Since 2011
We believe that long-term success is built on trust. This Code defines the values that guide every decision we make — towards clients, partners, and society.

Maximum Commitment

We approach every project with full commitment and determination to achieve the best possible outcome.

Uncompromising Integrity

We act honestly and transparently. Our recommendations are based on objective analysis, not convenience.

Confidentiality as a Foundation

We protect client information with the utmost care. Trust is built over years and lost in seconds.

The Courage to Tell the Truth

We tell clients what they need to hear — not what they want to hear. Even when it is uncomfortable.

1. Professional Values

The quality of advisory is measured by the value it delivers. We therefore commit to:
  • Providing independent, impartial, and professionally grounded advisory
  • Working exclusively in areas where we hold demonstrable expertise
  • Applying proven methodologies and international best practices
  • Placing client interests above our own commercial interests
  • Continuously learning and monitoring developments in the industries we serve

2. Confidentiality and Information Protection

Every piece of data entrusted to us by a client is a privilege — not a given.
  • All client information is treated as strictly confidential
  • Data is never shared with third parties without the client’s explicit consent
  • We comply with GDPR and apply the principle of data minimisation
  • We ensure both technical and organisational protection of entrusted data

3. Integrity a compliance

Ethical conduct is not a constraint — it is a competitive advantage.
  • We reject conflicts of interest, corruption, and unfair practices in any form
  • We comply with applicable laws and regulations in all jurisdictions of operation
  • We apply anti-money laundering (AML) principles
  • We screen counterparties and refuse cooperation with sanctioned individuals

4. Kvalita a nasadenie

We do not do things by halves. Every project receives the best we can offer.
  • Every project has clearly defined goals, milestones and measurable outcomes
  • We do not finish with the delivery of a presentation — we stay until results are achieved
  • We actively seek the most effective solutions, not the easiest ones
  • We view quality as a commitment to the client, not as marketing

5. Respect and Fairness

Strong partnerships are built on respect — for people, for differences, for time.
  • We build relationships founded on open and constructive communication
  • We support diversity and reject any form of discrimination
  • We respect our clients’ time and resources — we work efficiently and purposefully
  • We value long-term partnerships over one-time transactions

6. Social Contribution

We strive to leave a positive footprint — not only in business.
  • We incorporate ESG factors and sustainability into advisory projects
  • We contribute to developing the business environment through FCH Insights
  • We share knowledge and experience that can benefit beyond our projects
  • We believe that ethical business is the best long-term strategy

Have a question about our Code of Ethics?

Write to us at firstclass@firstclass.sk. We take this seriously.